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Help & Support
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Frequently asked Questions
Common queries answered
- Fine art print framed/unframed – 3 business days
- Framed canvas – 3-5 business days
USA
- Standard – 3-5 business days
- Express – 2-3 business days
- Next day – Next business day
EU/UK/AUS
Framed prints & canvas:
- Standard 3-5 business days
- Fine art print:Standard 5-7 business days
- FREE standard shipping USA/EUR/UK/AUS
- Express (USA only)- €15
- Next business day (USA Only) – €25
USA ONLY
- Express – 2-3 business days
- Next day – next business day
Shipping address can be changed provided order has not been dispatched. Please email: hello@customirish.com
Tracking number sent in shipping confirmation email.
No, as our partner couriers (Fed-Ex, UPS) do not deliver to P.O. Boxes
Please send a photo of damaged goods to hello@customirish.com and we’ll gladly send a free replacement.
Orders and Shipping
Common purchase queries answered
Your order will be processed in about 3 business days and shipped within 4-5 business days. In total, you can expect to receive it in 7-8 business days.
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Simply refer to the shipping notification email you received when your order shipped. Inside that email, you’ll find your unique tracking number, which allows you to monitor the status of your shipment.
Your credit card details are not kept on file with us! I prioritize your security and privacy. If you have any questions, feel free to ask!
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Returns and Exchanges
If you need to swap an item
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