Customer Help
Our happiness team is always here to assist.
Help & Support
Need a hand with something?
Frequently asked Questions
Common queries answered
- Fine art print framed/unframed – 3 business days
- Framed canvas – 3-5 business days
USA
- Standard – 3-5 business days
- Express – 2-3 business days
- Next day – Next business day
EU/UK/AUS
Framed prints & canvas:
- Standard 3-5 business days
- Fine art print:Standard 5-7 business days
Yes!
- Express: 2-3 business days
- Next day (USA only): next business day
- Sign up for FREE standard shipping USA/EUR/UK/AUS/NZ
- Express – calculated at checkout
- Next business day (USA Only)
You can still change your shipping address as long as your order hasn’t been dispatched. Just fill out the form on our Contact Us page, and we’ll update it for you. Here’s the link: contact Custom Irish
Refer to your shipping notification email for your tracking number to monitor your shipment’s status.
Unfortunately, we can’t ship to PO Boxes as our couriers don’t deliver to them. We apologize for any inconvenience.
If your order arrives damaged, please reach out to us at: contact Custom Irish Just send us a photo, and we’ll gladly send you a free replacement!
Orders and Shipping
Common purchase queries answered
Your order will be processed in 3 business days and delivered within 7-8 business days.
You can still change your shipping address as long as your order hasn’t been dispatched. Just fill out the form on our Contact Us page, and we’ll update it for you. Here’s the link: contact Custom Irish
Refer to your shipping notification email for your tracking number to monitor your shipment’s status.
Your credit card details aren’t stored. Your security and privacy are my priority. Feel free to ask any questions!
Yes, we ship worldwide! Sign up now to enjoy FREE SHIPPING to the US, EU, UK, AUS and NZ
Returns and Exchanges
If you need to swap an item
If your item is incorrect, damaged, or lost, I’ll replace it for free. No returns needed—just send a photo to: contact Custom Irish and I’ll take care of the rest!
If your item is incorrect, damaged, or lost, I’ll send you a replacement free of charge. There’s no need to return the incorrect or damaged item—just send a photo to: contact Custom Irish and I’ll take care of the rest!
If your item is incorrect, damaged, or lost, I’ll send you a replacement free of charge. There’s no need to return the incorrect or damaged item—just send a photo to: contact Custom Irish and I’ll take care of the rest!
Need help? Reach out at: contact Custom Irish